Shipping & Delivery.
Shipping and Delivery Policy
- Effective date
- 8th November, 2026
- Operated by
- Hae Hani
In short: delivery is free anywhere in India. Orders are dispatched within 1–5 business days, and usually arrive 2–7 business days after dispatch.
1. Where we deliver
We deliver to addresses in India only. We do not ship internationally at this time. Deliveries are made by our logistics partner, Shiprocket, and its courier partners.
2. Delivery charges
Delivery is free within India, with no minimum order value. Prices include GST, so there are no extra charges at checkout or on delivery.
3. Dispatch times
Orders are dispatched within 1–5 Business Days of being placed. A Business Day is a day other than a Saturday, Sunday or a public holiday.
4. Delivery times and tracking
After dispatch, delivery usually takes 2–7 Business Days, depending on your location. Remote areas can take longer. These times are estimates, and courier delays outside our control can occur.
When your order is dispatched, we send you its tracking details so you can follow the delivery.
5. Delivery problems
Damaged, defective or incorrect items. If your parcel arrives damaged, or an item is defective or not what you ordered, tell us within 7 days of delivery. Our Returns & Refunds Policy sets out how we put it right.
Address and delivery attempts. Please check your address and phone number at checkout. If the courier cannot deliver your order, or it has not arrived within the times above, contact us and we will help arrange delivery.
6. Contact
Questions about shipping or an order can be sent to:
Hae Hani1/9 Doctor's Enclave, Near Water Filter Plant, Idgah Hills, Bhopal, Madhya Pradesh 462001Email: haehani.official@gmail.comPhone: +91 6262158298